Engage, acquire, develop and retain customers online
To make more money online, you have to deliver a good online experience.
This could be as simple as making it easy to place an order, using real-time stock
information for accurate ordering, setting a well-timed reminder to visit a
half-filled basket, or by providing a UK based helpline to assist customers with
purchasing problems. Above all it is about making the online portal or website
as straightforward and easy to use as possible.
The solutions may sound simple, but the insights, data and algorithms powering them are not.
While online marketing may be relatively new, EWA Digital Customer Relationship solutions has actually been 30 years in the making. Using smart thinking unique to EWA alongside tools that have been tried, tested and refined over the years, we know we can improve your turnover with better customer communication through your website.
Electronic Customer Relationship Management (eCRM) Programmes that have the power to aquire and engage your customers at key milestones in their journey with your brand.
Promote your brand, make a sale, or just get your audience to have some fun. However you do it, online competitions are an excellent promotion opportunity.
Includes all the offline help your website needs including order fulfilment and storage, and technical support.
Middle and back office e-commerce Solutions
Perfect for companies looking to move up from Amazon and eBay to trading on their own platform, complete with full stock control solutions.
To boost retention rates with pre-emptive communications powered by forward-thinking EWA algorithms and insights.
Digital Intervention marketing
Combining Data Management with Customer Insight and Relationship Development to achieve specific communications based on individual purchase patterns. The result is improved retention, reduced churn and maximised up-sell opportunities.
Don't let inflexible software let you down, let EWA craft great digital solutions to make your brand shine online.
You may be tempted by the one-size-fits-all software available to boost relationships with your customers online, but as with many off-the-shelf solutions, it can prove to be a false economy. Our services are firmly rooted in quality and satisfaction, only achievable with made-to-measure solutions.